Privacy Policy

Who is responsible for your data?

Responsible entity: Traveling With Coler
Contact email: admin.contacto@travelingwithcoler.com
Website: https://travelingwithcoler.com

What is the purpose of processing your personal data?

In accordance with EU Regulation 2016/679 (GDPR), we inform you that the personal data you provide to us, as well as those generated during our relationship with you, will be processed for the following purposes:

To manage, process, and fulfill purchases and/or services you request.
To contact you to complete the purchase process or provide requested services.
To conduct quality and satisfaction surveys.
To send personalized commercial communications about our products and services, by any means you have provided.
To analyze website usage and understand user preferences and behaviors.
To enable your participation in promotions and/or contests.
To manage accounting, tax, and administrative obligations.
To respond to inquiries, requests, or complaints submitted via contact forms.
To evaluate job applications, if applicable.

How long do we keep your data?

Your personal data will be kept as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. After that, your data will be securely deleted or anonymized.

Legal basis for processing

The legal basis for processing your personal data is your explicit consent, given by submitting forms or agreements. Processing may also be necessary for contract execution, pre-contractual measures, or compliance with legal obligations.

Who will receive your data?

Your data will not be shared with third parties without your explicit consent, except where legally required or to trusted service providers under confidentiality agreements. No international transfers outside the European Economic Area are performed.

What categories of data do we process?

Identification data (e.g., name, surname).
Contact data (e.g., email address, phone number).
Purchase and transaction data.
Website usage data.
Job application data (if applicable).

If you provide data of third parties, you confirm you have their consent and have informed them about this Privacy Policy.

Your rights

You have the right to:

Access your data.
Rectify inaccurate data.
Request data erasure.
Restrict or object to data processing.
Withdraw consent at any time.
Request data portability.
Not be subject to automated decisions with legal effect.

To exercise your rights, contact us at the email above.

Complaints

If you believe your rights have not been respected, you can file a complaint with your local Data Protection Authority.